Privacy Policy

DRIVE5 (“DRIVE5,” “we,” “us,” or “our”) is operated by DJ Industries LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, book a meeting, request information, or use services provided by DRIVE5.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Business name
• Website address
• Appointment and scheduling information
• Information you provide through forms, emails, text messages, phone calls, chat, or other communications
• Information about your business, services, customers, marketing, lead-generation processes, or technology systems that you voluntarily provide to us

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring pages
• Approximate location derived from your IP address
• Website interaction and usage information
• Cookie and similar technology information

2. How We Use Information

We may use information we collect to:

• Respond to inquiries and requests
• Schedule and manage meetings
• Provide and improve our services
• Communicate with prospective and existing customers
• Send appointment confirmations, reminders, and follow-up communications
• Manage leads and customer relationships
• Operate our CRM, scheduling, communication, automation, website, and customer-support systems
• Personalize and improve the website experience
• Analyze website performance and usage
• Maintain security and prevent misuse
• Comply with legal obligations

3. Email, Phone, and Text Communications

If you provide your contact information and consent to communications, DRIVE5 may contact you by email, phone, or text message regarding appointments, inquiries, services, or other communications you requested or agreed to receive.

Message and data rates may apply to text messages.

You may opt out of text messages at any time by replying STOP. You may receive a confirmation message after opting out.

For assistance regarding text messages, reply HELP or contact us at hello@getdrive5.com.

Consent to receive text messages is not a condition of purchasing services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

Information may still be shared with service providers that help us deliver communications or operate our business, as described below.

4. How We Share Information

We do not sell personal information for money.

We may share information with third-party service providers that perform services on our behalf, including providers that support:

• Website hosting and infrastructure
• Customer relationship management
• Appointment scheduling
• Email and text-message delivery
• Phone and communication systems
• Analytics
• Automation
• Artificial intelligence tools
• Cloud storage
• Security and fraud prevention

These providers may process information only as necessary to provide services to us or as otherwise permitted by their agreements and applicable law.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, property, or security of DRIVE5, our customers, or others.

If DRIVE5 or DJ Industries LLC undergoes a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and improve the user experience.

Your browser may allow you to control or disable cookies. Some website features may not function correctly if certain cookies are disabled.

6. Third-Party Services and Links

Our website and services may use or link to third-party platforms, including scheduling, video conferencing, CRM, communication, analytics, hosting, and other technology providers.

DRIVE5 is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies when interacting with them.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security. Accordingly, we cannot guarantee that information will always remain completely secure.

9. Your Privacy Choices

Depending on where you live, applicable law may provide rights regarding your personal information, which may include the right to request access, correction, deletion, or information about how your data is used.

To submit a privacy request, contact us at hello@getdrive5.com.

We may need to verify your identity before processing certain requests.

10. Children’s Privacy

DRIVE5's website and services are intended for businesses and adults. They are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we may revise the Effective Date displayed at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact: